Meet the Team at Spinalcare Chiropractic Clinic
Dorothy Chan, Registered Massage Therapist (RMT)
Dorothy studied at Canadian College of Massage & Hydrotherapy in Toronto. In the early part of her career, she had worked in corporate offices, but soon realized that she preferred direct hands-on work with clients.
Dorothy thinks that the body has the capacity to heal with proper nurture and treatment. That’s why she values Massage Therapy as an option for or as a complement to a client’s health care – it has numerous benefits for many health conditions.
Dorothy uses integrative therapeutic techniques such as Swedish massage, deep tissue, myofascial release cupping, trigger point therapy, Indie head massage and stress reduction techniques to help clients to resolve their pain and body discomfort.
When she’s not taking care of humans, Dorothy enjoys gardening. Under her watchful eye and skilled hands, her plants and flowers grow up healthy and flourish.
I love to help people improve their health and wellbeing even more. I would be happy to answer any questions regarding your health concerns.”
Brenda Lau, Chiropractic Clinical Assistant
Originally from Hong Kong, Brenda moved to Canada over two decades ago. She is fluent in Cantonese, Mandarin, and English, allowing her to effectively communicate with our diverse patient base.
Brenda’s journey into the chiropractic field began when she joined Dr. Chan’s office. Initially unsure about working in this type of healthcare field, she quickly developed an interest in chiropractic care under Dr. Chan’s guidance. She underwent intensive training as a chiropractic clinical assistant, deepening her knowledge and understanding of the field.
In her current role, Brenda provides support to both patients and Dr. Chan. She manages phone calls, emails, and schedules, ensuring that each patient feels welcomed and prepared for their appointments. Brenda conducts thorough health history assessments, attentively listening to patients’ concerns and recording vital information for Dr. Chan’s review. Additionally, she handles payment collections and assists with necessary documentation.
Brenda also follows up with patients, scheduling their subsequent appointments and sending reminders to ensure continuity of care. She also maintains a clean and organized office environment and regularly manages inventory to ensure the smooth running of operations.
“One of the most rewarding aspects of my job is meeting new patients and learning new things each day from Dr. Chan.”
Karen Choy, Chiropractic Clinical Assistant
Karen has more than fifteen years of professional experience in customer service, leadership and patient care, which she brings on board Spinalcare. Before working in the clinic, she played the position of Lead International Flight Attendant in Cathay Pacific Airways, where she mastered strong communication skills, skillful crisis management, and delivery of personalized support to people of various origins.
Karen is a Master of Guidance and Counseling in The Hong Kong Polytechnic University and a Bachelor of Psychology in the University of Saskatchewan. Her education in psychology and counseling background helps her to be compassionate and attentive to the way in which she treats patients and makes her qualified to help both the clinicians and patients in a way that is understanding and empathetic.
Speaking English, Cantonese, and Mandarin, Karen tries to make sure that each patient feels comfortable and supported during his or her visit. Beyond her career practice, she also finds time to serve as a worship service attendant in her church, as well as, conduct bible studies, community outreach and mission work in her community.
